Order flow
Order
If you click the "Add to Basket" button, the quantity and amount will be displayed in "In the current basket" Click the "Look in the Basket" button.
Customer Information
After clicking the "Purchase Procedure" button, please log in if you are a registered member. Those who are not registered, please register. It is also possible to purchase without registering.
Purchase
After entering the addressee's designation and payment method etc, please proceed to the order completion page after confirming the contents. The reception confirmation mail is automatically distributed from our shop.
Deposit · shipment
Advance shipping preparation of goods, we will inform you by e-mail when shipping is completed.
shopping guide
About payment
about shipping cost
■ If the order amount is less than 10,799 yen including tax (excluding shipping fee)
· Shipping fee: It is 540 yen nationwide (including tax) per delivery destination.
※ We do not deliver to Okinawa Prefecture · Remote Island · Partial Area.
■ Order amount includes taxIn case of 10,800 yen or more (excluding shipping fee)
· Shipping fee: 1 delivery onlyfree shipping.
※ We do not deliver to Okinawa Prefecture · Remote Island · Partial Area.
■ COD fee (only for cash on delivery / per delivery destination)
Depending on your order amount (tax not included), the following delivery fee will be borne by the customer.
324 yen for "10,000 yen less" order, 432 yen for "10,001 ~ 30,000 yen", 648 yen for "30,001 ~ 100,000 yen", 1,080 yen for "100,001 yen ~ 300,000 yen".
· Shipping fee: It is 540 yen nationwide (including tax) per delivery destination.
※ We do not deliver to Okinawa Prefecture · Remote Island · Partial Area.
■ Order amount includes taxIn case of 10,800 yen or more (excluding shipping fee)
· Shipping fee: 1 delivery onlyfree shipping.
※ We do not deliver to Okinawa Prefecture · Remote Island · Partial Area.
■ COD fee (only for cash on delivery / per delivery destination)
Depending on your order amount (tax not included), the following delivery fee will be borne by the customer.
324 yen for "10,000 yen less" order, 432 yen for "10,001 ~ 30,000 yen", 648 yen for "30,001 ~ 100,000 yen", 1,080 yen for "100,001 yen ~ 300,000 yen".
Regarding delivery
■Notice of shipment
When shipping products, we will inform you by "shipping notice mail" which stated the slip number.
■ Delivery date specification
We will accept your delivery date / delivery time within the period of 3 days ~ 12 days after your order date. When ordering, please specify delivery date / delivery time.
If not specified, we will deliver it in the shortest time. (Basically next business day shipping)
※ We do not deliver to Okinawa Prefecture · Remote Island · Partial Area.
※ Delivery date / delivery time of your choice will be a guide only. Delay etc. may occur depending on weather and traffic conditions.
■ Shipping of goods
As a general rule, orders up to 17:00 (weekday) on that day will be shipped the next business day.
In the case of Saturday, Sunday and a public holiday, it will be shipped the next business day after that, it will be shipped the next day.
We will ship by Sagawa Express.
When shipping products, we will inform you by "shipping notice mail" which stated the slip number.
■ Delivery date specification
We will accept your delivery date / delivery time within the period of 3 days ~ 12 days after your order date. When ordering, please specify delivery date / delivery time.
If not specified, we will deliver it in the shortest time. (Basically next business day shipping)
※ We do not deliver to Okinawa Prefecture · Remote Island · Partial Area.
※ Delivery date / delivery time of your choice will be a guide only. Delay etc. may occur depending on weather and traffic conditions.
■ Shipping of goods
As a general rule, orders up to 17:00 (weekday) on that day will be shipped the next business day.
In the case of Saturday, Sunday and a public holiday, it will be shipped the next business day after that, it will be shipped the next day.
We will ship by Sagawa Express.
About returned goods / exchange
Please note that we have not accepted any returns or exchanges due to customer's convenience, such as different images, ordered by mistake, etc.
In the unlikely event that the item delivered was defective, we will replace it with a non-defective item.
Our expenses will be borne by us.
When the item arrives at your hand, please check whether the product is defective or misleading item.
In the case of damage due to our product mistake, defective item, or accident during transportation, we will replace it with good product,
Please contact us from "Inquiries" at the bottom of this page within 3 days after delivery.
I will inform you about the procedure of exchange. Please also inform the following items according to required items.
· Order number
· Product name that was defective and defective content
Please understand beforehand that the item will be exchange compatible.
In addition, we will respond by refunding when the substitute item is missing item.
In the unlikely event that the item delivered was defective, we will replace it with a non-defective item.
Our expenses will be borne by us.
When the item arrives at your hand, please check whether the product is defective or misleading item.
In the case of damage due to our product mistake, defective item, or accident during transportation, we will replace it with good product,
Please contact us from "Inquiries" at the bottom of this page within 3 days after delivery.
I will inform you about the procedure of exchange. Please also inform the following items according to required items.
· Order number
· Product name that was defective and defective content
Please understand beforehand that the item will be exchange compatible.
In addition, we will respond by refunding when the substitute item is missing item.
LIANA Accessories and gem stone
〒 133-0051
Tokyo6-11-6-1F,Kitakoiwa,Edogawa-ku, Tokyo JAPAN
Tokyo6-11-6-1F,Kitakoiwa,Edogawa-ku, Tokyo JAPAN
03-6458-9101
business hours
am10:00～pm18:00
・We accept orders over the net for 24 hours.
・For inquiries,Inquiry form Email We are accepting by phone
am10:00～pm18:00
・We accept orders over the net for 24 hours.
・For inquiries,Inquiry form Email We are accepting by phone
■ Credit card
VISA, MASTER, DINERS, AMEX, JCB are available. Payment number is only one time.
■ COD
When you deliver the item, please pay the price to the delivery agent (Sagawa Express Co., Ltd.) in cash.
The document attached to the shipping invoice will be the receipt as it is.
■Postal transfer（Prepayment）
Payee
symbol：10100
account：93162771
Name：Blue Gate Co., Ltd.
・Please bear the transfer fee at the customer's share
・If the payment amount is less than 1 yen to the invoiced amount, shipping is impossible(Please note that we will transfer the shortage again)
・We do not issue dedicated transfer paper at our shop
・Please bear the transfer fee at the customer's share
・Please be sure to transfer with your name of the customer
・As soon as payment can be confirmed in the above account, we will arrange for shipment, we will ship
・If you specify your arrival date, please make a payment 3 days before the
arrival appointment date
・If you can not confirm payment within 7 days from the order date without prior
notice, we will consider it as cancellation